Terms of Service

Last Updated: August 2026

1. Acceptance of Terms

By accessing and using DoorbellAssist.com and booking our installation services, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Description of Service

DoorbellAssist provides professional security camera, smart doorbell, alarm system, and smart device installation services to residential and commercial properties. We act as independent installation contractors. We do not manufacture the devices we install, nor do we provide ongoing central station monitoring services unless explicitly brokered through a third-party partner.

3. Installation Guarantees and Warranties

We stand by the quality of our physical installation work. Workmanship is guaranteed for 90 days from the date of installation. This guarantee covers physical mounting, wiring integrity, and initial network configuration. It does not cover:

• Hardware failure of the devices (which falls under the manufacturer's specific warranty).
• Software glitches, mobile application updates, or third-party cloud service outages (e.g., AWS downtime affecting Ring/Nest).
• Network or Wi-Fi connectivity issues caused by changes to your Internet Service Provider, router replacements, or Wi-Fi PIN changes made after the installation.

4. User Responsibilities

The property owner is exclusively responsible for ensuring that all necessary permissions, permits, and compliance with local HOA (Homeowner Association) guidelines or municipal laws regarding surveillance and recording are obtained prior to installation. DoorbellAssist and its technicians are not liable for cameras placed in violation of local privacy ordinances or recording consent laws.

5. Limitation of Liability

DoorbellAssist shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use the equipment installed, including but not limited to burglary, theft, property damage, or network breaches. Security systems are deterrents and monitoring tools, not absolute guarantees against property loss or physical harm.

6. Payment and Cancellation

Payment for services is due upon completion of the installation unless otherwise agreed upon in writing for commercial contracts. Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled appointment time.

7. Contact Information

For any questions regarding these Terms of Service, please contact us at contact@doorbellassist.com or call (662) 703-6188.